CUSTOMER SUCCESS STORY

Automating Malnutrition Care to Improve Outcomes and Capture Revenue

Academic Medical Center
Southeastern US
Oracle Health EHR
RESULTS

Qventus impact

increase in annualized revenue
$ 1.4 M
more malnutrition codes per week
5- 6
THE CHALLENGE

Addressing and identifying malnutrition gaps

Malnutrition can often be overlooked as it may not present as a medical condition that requires immediate intervention. This AMC recognized a significant opportunity to implement an automated system to identify and flag these risks, in order to improve the identification and documentation of malnourished patients 

QVENTUS DEPLOYMENT

AI teammates for appropriate care and accurate coding

This AMC implemented the Qventus Malnutrition Care Automation Solution to proactively capture these opportunities by embedding AI teammates directly into provider EHR workflows.

"We are so much further ahead today, because of this work with Qventus. If you are experiencing similar challenges with capacity and staffing, I would strongly advocate for Qventus. You will not only see immediate benefits, but will also set up your organization’s operations for success in the long run.”

Associate CMIO

SOLUTIONS

What we deployed

Qventus Malnutrition Care Automation Solution

Care Gap Assistant: Ingests structured and unstructured data in real-time to identify at-risk patients and automatically pre-populates orders for nutrition consults.

Coding and Documentation Assistant: Prompts physicians to document the appropriate MCC/CC (Major Complication and Comorbidity), ensuring accurate reimbursement and higher quality scores.

SOLUTIONS

What we deployed for Allina Health

Inpatient Solution

Simplifying surgical scheduling: Qventus’ digital booking interface, TimeFinder, enables schedulers to easily find open time slots. The software determines the best-fit slots for any given case—factoring in things like day of week, time, the type of room and any special equipment needed, duration of procedure, and more—and offers a list of available slots that most closely fit the criteria. The clinic scheduler can book the time and submit the case request information with just a few clicks.

Improving block time utilization: Machine learning algorithms learn from a surgeon’s historical practice patterns and use that data to predict, up to a month in advance, time within each surgeon’s block that is unlikely to be used. When the system identifies a slot with a significantly high probability of going unused, it sends an automated “nudge” to the surgeon’s scheduler, requesting a release of the slot. To incentivize the release, the nudge includes a calculation of how much the release will improve the surgeon’s block utilization rate.

Proactively filling unused slots: Under a manual process, unused slots are often filled with the first available procedure, rather than the most appropriate one. The Qventus Perioperative Solution’s Available Time Outreach functionality analyzes the characteristics of available slots, matches them with surgeons’ predicted needs, then offers the best-fit slots via email to the surgeon who’s most likely to use it and who also represents the highest value to Banner Health. The scheduler can accept or decline with a few clicks. If they decline, the system automatically moves to the next most likely candidate.

A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Future Solution

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Two healthcare professionals check in on a hospitalized patient in a facility representing M Health Fairview

Future Solution

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Ut blandit pulvinar volutpat. Cras egestas sem turpis, non accumsan justo cursus viverra. Proin ipsum arcu, dignissim a enim eu, tristique eleifend orci. Etiam commodo dignissim nisi, sed finibus metus auctor in. Nulla venenatis porttitor risus non pretium. In rhoncus tempor mauris. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Two healthcare professionals check in on a hospitalized patient in a facility representing M Health Fairview

Future Solution

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent quis nunc euismod, interdum purus eu, condimentum mi. Donec lacinia risus in consequat pharetra. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. In eu elit lectus. Aliquam at velit massa.

Ut blandit pulvinar volutpat. Cras egestas sem turpis, non accumsan justo cursus viverra. Proin ipsum arcu, dignissim a enim eu, tristique eleifend orci. Etiam commodo dignissim nisi, sed finibus metus auctor in. Nulla venenatis porttitor risus non pretium. In rhoncus tempor mauris. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Two healthcare professionals check in on a hospitalized patient in a facility representing M Health Fairview
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