Reducing length of stay (LOS) and creating more bed capacity is one of the trickiest–and most important—aspects of running a health system like Jackson Health. Nearly 25% of all hospital days are excess days, causing health systems to lose critical capacity and negatively impact margins. Jackson Health’s lack of standardized discharge processes, complicated by outdated manual tasks, made it impossible to positively impact patient flow and outcomes—despite the herculean efforts of staff.
Patient flow wasn’t the only obstacle to establishing financial strength. The health system needed to ensure maximum utilization of OR facilities and assets to drive the surgical growth that would power positive ROIs. But OR schedulers were saddled with outmoded processes, cases were added manually outside the EHR, and spreadsheets were used to track filled block times. These massive inefficiencies were creating an obstacle to accessible care and strategic surgical growth.
Jackson Health needed a true partner to help the system find a way out of compounding capacity struggles while orchestrating maximal use of OR resources.
Enter Qventus.
By automating operations across care settings using both the Qventus Inpatient Capacity Solution and the Surgical Growth Solution, Jackson Health achieved enterprise-wide transformation and growth.
Read the case study to see how a cutting-edge combination of AI, machine learning, and behavioral science helped this health system secure the margins needed, including a .42-day reduction in mean excess days, to achieve their mission of delivering exceptional care to their communities.
