CUSTOMER SUCCESS STORY

Driving enterprise-wide growth across clinical settings

A smiling nurse in scrubs leans over a patient in a hospital bed in a facility representing Saint Luke’s Health System
Academic Medical Center
Miami, FL
Cerner EHR
4 Hospitals
RESULTS
reduction in mean excess days
. 1 day
savings (annualized)
$ 1 M
increase in primetime utilization
2 %
robotic cases added per month
2
THE CHALLENGE

Operational challenges and manual processes hinder efficiency

Jackson needed to address inefficiencies in patient flow, especially discharge planning, to reduce length of stay (LOS) and create more inpatient bed capacity. These challenges were compounded by the fact that Jackson did not have a standard discharge planning process across their hospitals, and previous attempts at reducing LOS relied on utilizing a labor-intensive, manual spreadsheet, which, not surprisingly, had poor engagement from staff.
They also needed to relieve OR schedulers from outdated, manual processes. Cases were added manually outside the EHR, and spreadsheets were used to track filled block times. To ensure maximum utilization of OR facilities and assets, a move to a streamlined, digital process was a must-have.
A nurse in scrubs and a physician review paperwork in a facility representing Saint Luke’s Health System
A masked nurse in a surgical gown adjusts a piece of medical equipment in a facility representing Saint Luke’s Health System.
QVENTUS DEPLOYMENT

We accelerated patient flow and drove surgical growth

Jackson turned to Qventus as a strategic partner to support their goals to be more efficient and innovative, to drive ROI, and to remain competitive in the market. Together, we helped them to transform their inpatient and surgical care operations.

"This technology is essential for us being able to be more efficient, to innovate, to drive results, and to compete in the market."
Loyman Marin
Chief Operating Officer at Jackson North Medical Center
“I love this tool! I love the transparency and how it allows anyone to know what is going on with discharge.”
Nurse Manager at Jackson Health System
SOLUTIONS

What we deployed for Jackson

Qventus Inpatient Capacity Solution

Jackson implemented the Qventus Inpatient Solution to automate highly effective discharge planning and prioritize paths of action to proactively remove barriers to discharge. Users interact with the solution via Care Progression Manager, a robust visual management tool that is embedded directly into Cerner as an MPage. Results have included reduced length of stay and increased inpatient bed capacity while removing manual tasks from care teams.

More about Inpatient Capacity Solution
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A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Qventus Surgical Growth Solution

Jackon deployed the Qventus Surgical Growth Solution, which uses AI, machine learning (ML), and behavior science to optimize, forecast, and automate perioperative workflows. Trained on data from their own organization, the surgical solution enables Jackson to meet OR access needs for their surgeons while also hitting their strategic growth goals.

More about Surgical Growth Solution
SOLUTIONS

What we deployed for Saint Luke’s

PerIoperative Solution
INPATIENT SOLUTION
FUTURE SOLUTION
FUTURE SOLUTION

Perioperative Solution

The machine learning algorithms in our solution can predict unused blocks weeks in advance, then apply principles of behavioral science to incentivize release of the time, increasing available OR time.
The solution also provides perioperative leaders with instant access to performance metrics, such as primetime utilization, block utilization, and scheduling accuracy. This enables more impactful feedback discussions and more productive surgical governance discussions.
More about our Perioperative Solution
A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Inpatient Solution

Qventus has helped Saint Luke’s frontline teams shift discharge planning upstream, while patient-level intelligence reduces frontline workload to establish and update discharge plans.
Qventus intelligence auto-populates and suggests EDDs, dispositions, and barriers early in the stay, helping care teams keep them up to date. This makes it easier for teams to make sure the discharge plan is accurate and up to date. Key information is then written back to the EHR, which reduces documentation burden, as well as duplication of communication.
More about our Inpatient Solution
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Future Solution

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Future Solution

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EXPLORE

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