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Perioperative Care Coordination

Our Perioperative Care Coordination Solution catches the risks, optimizes the patients, and prevents cancellations.

Embedded in your PAT workflows, working 24/7/365.

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See it in action
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HOW IT WORKS

Modernize PAT processes with AI

Pre-admission testing runs almost entirely on manual effort. Your nurses are on the phone tag hamster wheel, hunting for risks across the entire record and chasing faxes, while surgeries are cancelled every day and patients arrive for procedures they were never adequately prepared for. Give every PAT nurse their own AI admin and that changes.
OUR APPROACH

AI admins that catch the risks, optimize the patients, and prevent cancellations

PERIOPERATIVE RISK INTELLIGENCE
RISK-BASED PAT TRIAGE
PAT ASSIST
AI PATIENT CONCIERGE
INTELLIGENT PRE-OP QUESTIONNAIRE
PERIOPERATIVE RISK INTELLIGENCE

Every risk, surfaced and sourced

Analyzes the full patient record, including outside records your EHR can’t see, for 200+ surgical and anesthesia risks, each traced to a source.

Read the complete patient record, not just what sits in your EHR

Trace every finding to a quote, a date, and a source document

Catch the GLP-1, the clearance, and the buried echo result

Verify in seconds instead of hunting for hours

RISK-BASED PAT TRIAGE

Expert attention where patient acuity demands it

Puts expert attention where patient acuity demands it, clearing roughly 80% of patients electronically so your clinical team focuses on the critical 20%.

Clear routine patients with AI automation

Focus nurse time on the complex 20%

Shorten the queue without cutting corners

Take on more patient volume without adding headcount

PAT ASSIST

The assistant every nurse deserves

Helps nurses prioritize, prep for, conduct, and follow up on every PAT call, with scheduling support, records requests, and note-taking.

Prioritize the day's calls

Walk into every call already prepped

Track down and intelligently summarize charts

Automatically take action on follow-up items

AI PATIENT CONCIERGE

Seamless communication pre- and post-op

Contacts patients by voice, text, and email 24/7 to gather intakes, coordinate appointments, answer questions, and track follow-ups.

Reach patients in the channel they prefer

Lower patient anxiety during a stressful time

Reduce PAT staff workload

Better prepare patients for surgery

INTELLIGENT PRE-OP QUESTIONNAIRE

Intake that already knows the chart

Risk-aware intake that reads the chart before it asks a question. It skips what is already documented, branches into what this patient’s risks call for, and surfaces what only the patient can tell you.

Stop asking patients what the chart already answers

Adapt every question to the patient's actual risks

Deliver GLP-1, NPO, and Enhanced Recovery After Surgery (ERAS) instructions tailored to each patient

Surface the risks no record contains, straight from the patient

PERIOPERATIVE CARE COORDINATION OUTCOMES

Next-generation PAT processes start here

Our AI assistants do much more than analyze data. They act on it. Surgical cancellation revenue is recovered. Surgery days are more predictable for surgeons and anesthesiologists. Patients arrive optimized, educated, and prepared. And your PAT nurses work at the top of their license, seeing more patients with the staff you already have.

Optimize up to 20% more patients pre- and post-surgery

20% of patients miss their optimization window because nobody had the time. Give nurses that time back and the at-risk patient gets caught weeks earlier, connected to support before the window closes.

Give your PAT team up to 50% more capacity with the staff you already have

Clinical hours go back to clinical work. Not fewer nurses, more productive nurses, with no new hires.

Reduce preventable surgery cancellations by up to 40%

Catch the GLP-1 that was never stopped, the cardiology clearance that slipped, and the outside record that never made it into the chart, while there is still time to act.
THE PATIENT

Meet Allison

The patient

Age 55 | Mother of two |
Product manager

Relevant history

  • Congestive heart failure
  • Pulmonary hypertension
  • Hypertension
  • Type 2 diabetes
  • Prior TIA

Scheduled for

  • Shoulder surgery

Her critical cardiac risks were never flagged before surgery was booked

ALLISON’S PATIENT JOURNEY

Standard PAT workflow vs. Qventus PCC Solution

A 55-year-old with CHF and pulmonary hypertension, booked for shoulder surgery. The same six touchpoints, two very different outcomes.

Standard PAT workflow

Surgery
scheduled
45 days pre-op

Patient journey with Qventus

No proactive data gathering.

The Perioperative Risk Intelligence (PRI) Assistant scans the full record (~200 risks) and flags her CHF + pulmonary hypertension from outside records. Flagged for cardiology optimization.

Risk-Based PAT Triage flags Allison’s cardiac history the moment surgery is scheduled and assigns her a high-acuity PAT pathway.

AI Patient Concierge texts a personalized intake.

Pre-Op Optimization detects the critical risk of Allison’s CHF and pulmonary hypertension. The PAT staff certifies the need for preprocedure cardiology consultation.

Pre-op

Cardiologist visit complete — recommendations and plan unreviewed.

CHF exacerbation noted by cardiology — buried in narrative, never added to the problem list.

Cardiologist addended note goes unnoticed.

Generic voice call, no context. Allison
doesn’t volunteer her CHF; echo mislabeled and missed.

T - 30 DAYS
T - 22 DAYS
T - 9 DAYS
T - 4 DAYS

PRI flags the completed cardiology optimization visit, the pending echo ordered, and the diuretic-titration plan.

PAT Assist records new information from cardiology visit.

PRI flags the now completed echo: acute
CHF decompensation with newly
decreased EF < 25%.

PAT Assist continues to collate patient data for PAT staff.

PRI flags cardiologist addended their optimization note and warns of high periprocedural cardiac risk.

PAT Assist continues to collate patient data for PAT staff.

PAT Assist hands PAT team a comprehensive risk summary for a focused provider-patient telephone call.

AI Patient Concierge arranges the call time + provides patient specific med-hold reminders up to surgery day.

Day of Surgery

Without Qventus

Standard PAT workflow

Profound hypotension moments after induction

  • Anesthesia misses the findings
  • Profound hypotension after induction
  • Unplanned post-op admission

Near-fatal, preventable

With Qventus PCC

Perioperative Care Coordination

A high-risk case the team saw coming

  • Team prepared
  • Anesthesia plan modified for her depressed cardiac function
  • Tolerated well
  • Same-day discharge
Surgery scheduled
45 days pre-op

Standard PAT workflow

No proactive data gathering.

Patient journey with Qventus

The Perioperative Risk Intelligence (PRI) Assistant scans the full record (~200 risks) and flags her CHF + pulmonary hypertension from outside records. Flagged for cardiology optimization.

Risk-Based PAT Triage flags Allison’s cardiac history the moment surgery is scheduled and assigns her a high-acuity PAT pathway.

AI Patient Concierge texts a personalized intake.

Pre-Op Optimization detects the critical risk of Allison’s CHF and pulmonary hypertension. The PAT staff certifies the need for preprocedure cardiology consultation.

Pre-op
T - 30 DAYS

Standard PAT workflow

Cardiologist visit complete — recommendations and plan unreviewed.

Patient journey with Qventus

PRI flags the completed cardiology optimization visit, the pending echo ordered, and the diuretic-titration plan.

T - 22 DAYS

Standard PAT workflow

CHF exacerbation noted by cardiology — buried in narrative, never added to the problem list.

Patient journey with Qventus

PRI flags the now completed echo: acute CHF decompensation with newly decreased EF < 25%.

PAT Assist continues to collate patient data for PAT staff.

T - 9 DAYS

Standard PAT workflow

Cardiologist addended note goes unnoticed.

Patient journey with Qventus

PRI flags cardiologist addended their optimization note and warns of high periprocedural cardiac risk.

PAT Assist continues to collate patient data for PAT staff.

T - 4 DAYS

Standard PAT workflow

Generic voice call, no context. Allison
doesn’t volunteer her CHF; echo mislabeled and missed.

Patient journey with Qventus

PAT Assist hands PAT team a comprehensive risk summary for a focused provider-patient telephone call.

AI Patient Concierge arranges the call time + provides patient specific med-hold reminders up to surgery day.

Day of surgery

Standard PAT workflow

Without Qventus

Standard PAT workflow

Profound hypotension moments after induction

  • Anesthesia misses the findings
  • Profound hypotension after induction
  • Unplanned post-op admission

Near-fatal, preventable

Patient journey with Qventus

With Qventus PCC

Perioperative Care Coordination

A high-risk case the team saw coming

  • Team prepared
  • Anesthesia plan modified for her depressed cardiac function
  • Tolerated well
  • Same-day discharge
TESTIMONIALS

Take it from the experts
in perioperative care coordination

“Empowering clinicians to be able to focus on patient care is a top priority for HonorHealth, and Qventus’ AI-powered assistants will drastically reduce the administrative tasks that currently overburden our frontline staff."

Kim Post, DNP, MBA, RN, EVP, Chief Operations Officer, HonorHealth

Read more

“The satisfaction is not just with the teams using the PCC Solution, but also in that we are seeing fewer cancellations and we are able to get to patients faster, and optimize better."

Chief Nursing Officer, Southern Academic Medical Center

LET'S GO

Seeing is believing