I am excited to share that today Qventus announced our exceptional achievement in the capacity management segment in the 2024 KLAS ratings, receiving high scores (90+ out of 100) across all customer experience pillars. This is our first full rating by KLAS, and Qventus received an impressive overall KLAS score of 92.5 percent (as of 11/1/2024), compared to the average software rating across all segments being 81 percent.
KLAS Research, a research organization that helps healthcare providers make informed technology decisions by offering impartial vendor performance information, recognizes Qventus’ dedication to excellence and innovation in delivering industry-leading solutions to health systems. KLAS performance reports provide meticulous analysis of client feedback gathered over a year, assigning weighted numerical values to measure four critical customer experience pillars—Loyalty, Operations, Product, and Relationship.
Qventus earned the highest score in the drives tangible outcomes pillar compared to other vendors. This comes as no surprise as we pride ourselves on driving significant results for our partners, including decreasing length of stay by up to 1 day with 20-35% decrease in excess days, and adding 60-70 cases per operating room, per year with an average customer validating 10.3X ROI.
Health systems and hospital staff have been underwhelmed and oftentimes “burned” by software solutions that promise to make their lives easier. Many software solutions complicate workflows, further burdening already overworked staff. Qventus takes a differentiated approach, providing the enterprise platform that operates as the system of action on top of a hospital or health system’s electronic health record (EHR), ensuring it supports workflows and automates tasks so healthcare staff can operate at the top of their license and focus on patient care.
Building on this theme, we are particularly proud that KLAS reported that our clients responded “Yes” 100 percent of the time to these questions:
- Does Qventus keep all of their promises?
- Is Qventus part of your long-term plans?
- Would you buy Qventus again?
We are truly honored to receive such positive feedback from our customers, and this recognition reflects the successful and enduring partnerships we have cultivated with health systems over the past decade.
