In healthcare, operational inefficiency and administrative burden often prevent clinicians from focusing on what matters most: patient care. At Qventus, we aim to bridge this gap using AI. To shed light on how our solutions are making a difference, I sat down with Dr. David Atashroo, Chief Medical Officer at Qventus, to discuss the transformative potential of AI operational assistants to support care teams.
Bringing Joy Back to Healthcare Teams
One of the biggest challenges in healthcare today is managing an overwhelming volume of administrative tasks. “There are so many things we, as clinicians, want to do for our patients if we had the time, staff, and resources,” says Dr. Atashroo. Qventus’ AI Operational Assistants step in to lighten this load, automating routine tasks so healthcare teams can operate at the top of their licenses.
The platform acts as a personal administrative assistant for frontline healthcare staff, taking on critical but time-consuming tasks such as collecting and organizing patient records, conducting patient follow-ups, and assisting PAT nurses with preparing patients for surgery. This empowers staff to focus on what truly matters: delivering high-quality care to patients.
Transforming Perioperative Care
Perioperative care coordination presents a unique opportunity for AI to make an immediate impact. Successful surgeries depend on a well-coordinated patient journey with many steps, from pre-surgical optimization to post-operative follow-ups. Current processes often require significant time from nursing teams to complete a lot of administrative tasks before even connecting with a patient. According to Dr. Atashroo, Qventus’ AI Operational Assistants can take over a lot of these below-license tasks, so nurses have more time to focus on patient care. With the ability to listen, speak, read, write, understand and interact with the world, AI Operational Assistants can track down patient records, summarize key information from charts, risk stratify patients and surface any critical details, and confirm availability with a patient before a nurse calls them. All of this helps save time and ensures that nurses can operate at top of license.
“They identify where there are opportunities to optimize the patient and connect them with the right person within the system,” explains Dr. Atashroo. By addressing pain points such as patient education, nutrition consults, and smoking cessation, the AI assistant prevents cancellations and helps ensure positive outcomes.
Patient Activation: Guiding Patients Through Their Journey
Patient activation is another area where Qventus’ AI Operational Assistants shine. With thousands of patients to manage, gaps in coordination often lead to missed opportunities for care. “Patients fall off the clinical path for any number of reasons, from a lack of understanding to inadequate follow-ups,” Dr. Atashroo explains.
By educating patients, answering questions, and managing the steps in their care journey, AI assistants ensure that patients remain engaged and motivated. This allows clinicians to extend their capacity and treat more patients effectively.
Driving Strategic Growth in Surgical Services
For hospitals, strategic surgical growth is a top priority, but it’s not without challenges. Dr. Atashroo highlights the importance of thoughtful growth: “What’s important is not just growth for growth’s sake but growing in alignment with what your community and hospital need.”
Qventus enables hospitals to analyze market data, identify opportunities, and implement programmatic growth strategies. By optimizing operating room utilization, aligning resources, and prioritizing critical patient needs, hospitals can expand their services without compromising efficiency or care quality.
Enhancing Robotics Programs
Robotics programs are a major investment for hospitals, but underutilization remains a common challenge. Qventus addresses this by optimizing both supply and demand. “We help ensure that robotic assets are used for the right types of cases while also identifying opportunities to bring in more robotics volume,” says Dr. Atashroo.
Conclusion
Qventus’ AI operational assistants are transforming healthcare by addressing inefficiencies, empowering clinicians, and enhancing patient care. As Dr. Atashroo puts it, “This is about flipping the script—using AI to not only optimize operations but to serve communities better.”
By automating routine tasks and enabling strategic growth, Qventus is paving the way for a more effective, patient-centered healthcare system.