CUSTOMER SUCCESS STORY

M Health Fairview unlocks system-wide capacity through automation with Qventus

A team of surgeons in an OR representing the surgical facilities at M Health Fairview
Academic Health System
Minnesota
Epic EHR
11 facilities
THE CHALLENGE

Operational complexity was holding them back

As a newly combined health system, the complexity of operations made it difficult for teams to deliver on the M Health Fairview brand promise. Hospitals across the system operated in siloes and frontline teams relied on highly manual processes.

Process improvements and EHR tools were no longer enough. Leadership knew they needed to improve operational reliability and decrease complexity for care teams and patients.

Surgeons performing a procedure at an OR representing the surgical facilities at M Health Fairview
A female healthcare professional in scrubs representing the perioperative team at M Health Fairview
QVENTUS DEPLOYMENT

We delivered system-wide digital transformation

By partnering with Qventus, M Health Fairview transformed their care operations and unlocked significant efficiency improvements. With enhanced operational reliability, the health system increased capacity to care for patients and decreased workload for staff—making it easier for M Health Fairview to deliver on its vision of consumer-centered care.
On top of the Qventus real-time automation platform that integrates with their EHR, M Health Fairview also deployed our Perioperative Solution to optimize OR utilization.

“When I think about M Health Fairview’s vision of becoming one of the top academic health systems, you can’t get that without a partnership like we have with Qventus.”

Laura Reed, DNP, MBA, RN

Chief Nursing Executive

RESULTS

Qventus impact

0 X ROI
of capacity created, per OR, per month
0 hrs
of robotic capacity opened annually
0 hrs
added annually via OR block release
+ 0 hrs
SOLUTIONS

What we deployed for M Health Fairview

A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Qventus Perioperative Solution

In order to recover surgical volumes and margins eroded by the pandemic, M Health Fairview is driving perioperative growth by automating OR scheduling processes with Qventus.

The solution unlocks additional OR time by using machine learning to predict unused blocks weeks in advance, then encouraging release of that time back to M Health Fairview’s ORs. The software proactively offers OR time to surgeons and schedulers and also provides a reservation interface for them to view and request OR time—without logging into the EHR. What’s more, M Health Fairview leaders and surgeons can monitor their operational performance in real-time.

SOLUTIONS

What we deployed for M Health Fairview

Inpatient Solution

In order to recover surgical volumes and margins eroded by the pandemic, M Health Fairview is driving perioperative growth by automating OR scheduling processes with Qventus.
The solution unlocks additional OR time by using machine learning to predict unused blocks weeks in advance, and then encourages release of that time back to M Health Fairview’s ORs. The software proactively offers OR time to surgeons and schedulers and also provides a reservation interface for them to view and request OR time—without logging into the EHR. What’s more, M Health Fairview leaders and surgeons can monitor their operational performance in real-time
A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Future Solution

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Two healthcare professionals check in on a hospitalized patient in a facility representing M Health Fairview

Future Solution

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Two healthcare professionals check in on a hospitalized patient in a facility representing M Health Fairview

Future Solution

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Ut blandit pulvinar volutpat. Cras egestas sem turpis, non accumsan justo cursus viverra. Proin ipsum arcu, dignissim a enim eu, tristique eleifend orci. Etiam commodo dignissim nisi, sed finibus metus auctor in. Nulla venenatis porttitor risus non pretium. In rhoncus tempor mauris. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Two healthcare professionals check in on a hospitalized patient in a facility representing M Health Fairview
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A smiling healthcare professional in business attire representing the hospital leaders who use Qventus operational automation solutions