CUSTOMER SUCCESS STORY

Improving robotics utilization and boosting service line growth

Nonprofit health system
Southwest
Oracle Health EHR
RESULTS

Qventus impact

annualized ROI
0 X
of additional robotic capacity created
0 hrs
target service line growth
0 %
THE CHALLENGE

Inefficient workflows and low growth

Struggling with inconsistent scheduling practices across independent and employed surgeon clinics, this health system was weighed down with inefficient workflows in a competitive market.

 

This resulted in underutilized surgical assets and missed growth goals. 

the goals

Optimizing robotic assets and growing targeted service lines

This health system selected the Qventus Surgical Growth Solution to achieve three key goals: optimize robotics assets, grow targeted service lines, and standardize the surgical scheduling process across independent clinics.

"The results have far exceeded our expectations. The solution has increased access to the OR and streamlined the process of block management.”

Senior Director, Division Operations, Surgical Specialties

SOLUTIONS

What we deployed

Qventus Surgical Growth Solution

Capacity Assistant: Proactively engages surgeons and schedulers to incentivize block release weeks in advance of auto-release. Qventus ML models predict with high confidence which partial or full blocks are unlikely to be used up to a month in advance and send schedulers timely and actionable emails to release those blocks, ultimately helping to increase their utilization scores.

Clinic Scheduler Assistant: Surgeons and their schedulers can view relevant OR time in seconds in an intuitive interface without having to log in to the EHR. Qventus algorithms intelligently predict the wheels-in to wheels-out case length based on the surgeons’ past performance, CLE trends at the surgeon and department level, time of day, and more, allowing the prioritizing and requesting of available surgical slots.

Strategic Marketing Assistant: Automatically market time to surgeons who are the best fit based on practice patterns, past booking behavior, case mix, average case lengths, and more Qventus AI and ML models continuously calculate a fit score for all surgeons for all available open time and prioritize the health system’s strategic objectives, such as growing targeted service lines or improving robotic utilization.

Robotics Optimizer: Maximize ROI for high-value robotic assets with ML-driven automation that removes non-robotic cases from robotic rooms and strategically markets time to robotic surgeons to fill white space with high-margin cases.

Qventus Insights Suite: Arm executives with the analytics and insights they need to grow their perioperative program. OR Leader Insights is a one-stop-shop for perioperative leaders to understand key performance measures, identify opportunities to improve utilization, and streamline block allocation decisions.

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