For oncology surgeons, every day presents a new set of complex challenges. The stakes are incredibly high in cancer surgery, where delays or cancellations can have a direct and significant impact on patient outcomes. Unfortunately, the preoperative process for many oncology patients is fraught with inefficiencies. Fragmented care coordination, incomplete patient records, and last-minute surprises on the day of surgery are all too common. This not only creates a chaotic and stressful environment for surgeons and their teams, but also poses a serious risk to patients who need timely, life-saving care.
The consequences of an inefficient preoperative assessment process are far-reaching. Last-minute surgery cancellations lead to wasted operating room time and lost revenue. More importantly, they can delay a patient’s access to time sensitive treatment, causing unnecessary anxiety and potentially worsening their prognosis. Surgeons and their teams are often left scrambling to track down missing documentation, coordinate with other specialists, and manage a seemingly endless stream of administrative tasks. This administrative burden takes valuable time away from patient care and contributes to burnout among clinical staff.
A New Approach to Perioperative Care Coordination
What if there was a way to bring order to this chaos? What if you could significantly reduce the risk of surgery cancellations, ensure every patient is fully optimized for their procedure, and free up your team to focus on what they do best – providing exceptional clinical care?
The Qventus Perioperative Care Coordination Solution was built to do just that. By leveraging the power of artificial intelligence and automation, Qventus supercharges your pre-admission testing (PAT) program, creating a more efficient, reliable, and patient-centered preoperative experience. Our solution provides every member of your PAT team with their own AI-powered administrative assistant. These assistants work tirelessly behind the scenes to streamline the entire preoperative process, from initial patient intake to final clearance for surgery.
How It Works: AI-Powered Efficiency
The Qventus Perioperative Care Coordination Solution uses AI operational assistants to tackle the most common causes of surgery cancellations and delays. Here’s how:
- Intelligent Document Management: Our AI assistants can request, retrieve, and organize outside medical records, ensuring that all necessary documentation is available well in advance of the scheduled surgery date. This eliminates the frantic, last-minute search for missing clearances, lab results, and imaging reports.
- Continuous Risk Determination: The solution’s AI and machine learning technologies continuously monitor patient data from the EHR, chart reviews, and patient conversations to identify potential risk factors. High-risk patients are flagged for early optimization by the PAT team, while low-risk patients can be cleared through a more streamlined workflow, improving efficiency without compromising safety.
- AI Patient Concierge: Qventus’s AI assistants can communicate with patients via voice, text, and email to handle intake, coordinate appointments, provide reminders, and answer questions. This ensures that patients are well-informed and engaged in their own care, leading to better compliance with preoperative instructions and a smoother overall experience.
- Streamlined PAT Workflows: Our AI assistants support your PAT nurses by preparing for, conducting, and following up on PAT phone calls. This includes providing scheduling support, requesting medical records, and even assisting with EHR note-taking, freeing up your nurses to focus on clinical assessment and patient education.
The Benefits for Oncology Surgeons and Health Systems
By transforming your preoperative assessment process, the Qventus Perioperative Care Coordination Solution delivers a wide range of benefits for oncology surgeons, their patients, and the entire health system:
- Reduced Surgery Cancellations: By identifying and addressing potential issues early, our solution can reduce 72-hour surgery cancellations by up to 40%. For surgical-oncology patients, this means faster access to life-saving procedures, less time waiting in uncertainty, and earlier starts to critical treatment plans. For hospitals, it means more predictable OR schedules, improved efficiency, and better use of valuable surgical resources.
- Enhanced Team Productivity: By automating many of the administrative tasks that currently bog down your team, Qventus can boost the productivity of your pre-admission testing staff by up to 50%. This allows your team to operate at the top of their license, focusing on patient care rather than paperwork.
- Improved Patient Outcomes: A more efficient and effective preoperative process ensures that every patient is fully prepared and optimized for surgery. This can lead to fewer complications, reduced length of stay, and better overall outcomes.
- Increased Revenue and Margin: By reducing surgery cancellations and improving OR utilization, our solution can help you protect and grow your surgical revenue. For every 100 ORs, hospitals can realize up to $10M+ in ROI.
- Alignment with Quality Metrics: The Qventus solution supports performance on key oncology quality metrics, such as complication rates, unplanned admissions, and timely treatment. It also helps ensure accurate coding and documentation to reduce denials and improve financial performance under value-based care models.
The Future of Surgical Oncology is Here
As an oncology surgeon, you are dedicated to providing the best possible care for your patients. But the current state of perioperative care coordination often stands in the way of that goal. By embracing the power of healthcare artificial intelligence and automation, we can create a better, more efficient, and more reliable preoperative process for every cancer patient.
Your voice is critical in bringing this modern, intelligent approach to your organization. By championing the Qventus Perioperative Care Coordination Solution, you can help eliminate the administrative chaos from your practice, improve on-time starts and preoperative readiness for your patients, and free up your team to focus on what truly matters: delivering timely, high-quality surgical care that saves lives.
To learn more about the Perioperative Care Coordination Solution, request a demo.
